Shipping & Delivery

We’re all about making your experience seamless — and that includes getting your orders to you safely and efficiently. Here’s everything you need to know about our shipping process.

1. Order Processing Time

All our physical products are made-to-order with care by our fulfillment partner. Orders are typically processed within 2–5 business days before shipping.

2. Shipping Destinations

We ship to:
• United Kingdom
• Canada
• United States
• European Union
• Australia & New Zealand
• And select other countries

For a full list of available countries, please check our checkout options.

3. Shipping Times

Delivery times vary depending on your location. Here are the estimated delivery times (after processing):

• United Kingdom: 4–8 business days
• European Union: 4–10 business days
• United States: 3–6 business days
• Canada: 3–10 business days
• Australia & New Zealand: 3–20 business days
• Brazil: 3–18 business days
• Japan: 3–10 business days
• Other countries: 7–20 business days

Please note: Shipping times are estimates and may vary due to customs or carrier delays.

4. Shipping Costs

Shipping costs are calculated at checkout based on your location and the number of items in your order. We always strive to keep shipping fair and transparent.

5. Tracking Your Order

Once your order ships, you’ll receive a confirmation email with a tracking number so you can follow your order’s journey every step of the way.

6. International Customs & Duties

International orders may be subject to customs fees, import duties, or taxes in your country. These charges are the responsibility of the recipient. Unfortunately, we can’t predict or cover these fees.

Questions about shipping? We’re here to help! Contact us anytime at Hello@houseofherbykm.com and we’ll make sure your order arrives smoothly.