House of Her by KM™
Refunds & Returns.
Made for you. Every time.
Every product is made to order.
Every product at House of Her by KM™ is made especially for you. Because of this, we are unable to accept returns or offer refunds for change of mind, incorrect sizing or colour preferences.
We know that's not always what you want to hear — but it's what makes every order intentional.
We've got you.
If your order arrives damaged, defective, misprinted or incorrect we will always make it right. No hassle, no back and forth. To be eligible simply:
- Contact us within 14 days of receiving your order
- Include clear photos showing the issue
Once reviewed we'll arrange a replacement or refund at no additional cost to you.
A few things to keep in mind.
Orders marked as delivered by your carrier cannot be refunded if lost or stolen after delivery. If your package is confirmed lost in transit we will work to resolve this as quickly as possible.
© 2026 House of Her by KM™ — For the woman who is always becoming.